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RUAG Space USA Business Application Specialist m/f in Wien, Austria

Business Application Specialist m/f

RUAG Space GmbH is a part of the Swiss technology group RUAG and is the leading Austrian company in the field of space technology. With more than 270 employees, we develop and manufacture electronics, mechanisms and thermal insulation for commercial and scientific satellites.

Your responsibilities in this position are to lead and provide high quality operational and technical application and systems support to RUAG Space Austria GmbH business functions. As the owner of the Problem Management process you ensure, that PM goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents is part of your daily business.


  • Manage and Own the Problem Management Process

  • Contribute to the planning of application/infrastructure releases and configuration changes

  • Examine potential areas for Service Improvement and raise proposals with the Management

  • Provide input to application/infrastructure scalability

  • Interact with internal teams and external 3rd party vendors to trouble shootand resolve complex problems

  • Provide input to the implementation, backup and roll-back plans

  • Design, prepare and conduct training relating to Problem Management and theappropriate usage of the Support Management Service

  • Establish key user network within the organization and provide respective governanceto sustain the network

  • Represent and coordinate Austria on the Division strategy ONE ERP

  • Coordinate & align with the local IT Lead on IT procedures & processes

  • Identify training needs or requirements for yourself individually and for the team

  • Coach and develop the organisation

  • Ensure all technical and non-technical documentation is up-to-date

Skills & Experience

  • Degree in Business Informatic preferred

  • 3+ years experience in an hands-on application support lead/manager role

  • Application and business process management

  • Experience with ERP/PDM and BI systems, SQL knowledge

  • Fluent in German and English language

  • Analytical thinking, strong organisational and planning skills

  • Communication and social skills

You can expect a friendly working environment with accountable and challenging activities.

Monthly salary: minimum 3.618.- € according to the Collective Agreement. Actual salary is dependent on qualification and professional experience.

If you are interested in this challenging job in a motivated and family like team in a high-technology industry, we look forward to receiving your resume and other applicable documents in English via E-mail.

To find out more about the company and the technical fields of work at RUAG Space GmbH, please visit our website available

Did we spark your interest in this exciting position? Then we look forward to receiving your online application.

RUAG Space | Recruiter/HR Manager: Ulrike Pohl | Tel.


Wien, AT

Job Experience Level: Leaders

Job Category/Job Family: Finance / Controlling

RUAG is a globally acclaimed innovation leader with over 9000 employees. We are constantly setting the benchmark with outstanding products, services and one-stop-shop solutions. Whether on the ground, in the air or in space and for civil and military applications, we work both independently and together with international partners to drive forward technological advancements and help make the world a safer place.