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ThermoFisher Scientific Client Services Project Manager II in China

Job Description

Key Responsibilities:

  • Own the day to day running of designated projects.

  • Leads the delivery of all technical and service aspects of projects and studies for clients.

  • Figures out preliminary design of the study and evaluates and understands the study.

  • Serves as the internal link within the company and will have direct contact with all internal departments and provide one on one contact with external customers.

  • Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work delivered to customers is of a consistently high standard.

  • Attends Project Meetings at the business or customer site. Leads and represents the business at kick off meetings as required by the customer.

  • Leads and facilitates customer teleconferences, visits and audits as required, and provides timely provision of customer reports and updates.

  • Interacts with Quality Assurance/Regulatory personnel to drive Problem Reports to closure.

  • Ensures customer needs are accurately translated into quotation and has responsibility to supervise and amend the quote and budget as required.

  • Provides accurate and timely financial forecasting and reporting.

  • Responsible for revenue recognition for projects and verifies final production information for Accounting Department prior to invoices release.

  • Participates in cross-functional business process improvement activities as required.

  • Works closely together with the account manager to gain overall customer happiness.

  • Applies Good Manufacturing Principles in all areas of responsibility.

  • Demonstrates and promotes the company vision.

  • Other tasks assigned by manager.

Qualifications:

  • Excellent organizational, planning, verbal, written and numerical skills analyze and define solutions and prioritize multiple tasks to meet target.

  • Strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients

  • Knowledge of all internal systems associated with projects (i.e. Salesforce, GPMS, TrackWise).

  • Proficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook).

  • Proficiency in appropriate project planning tools e.g. Microsoft Project to communicate achievements and critical path activities and responsibilities.

  • Proficiency in basic Project Management concepts as a recognized institution in project management

  • 3 years of successful experience in clinical trial project management as a Project Manager or Coordinator.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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