Description/Job Summary

Supervise, and direct the quality assurance & quality control programs designed to ensure continuous production of reclosable plastic bags consistent with company and customer standards and requirements. Supervise and direct the training program. Oversee plant wide adherence to Supplier Quality Assurance (SQA) standards, Safe Quality Food (SQF) Code, Hazard Analysis Critical Control Point (HAACP) methodology, Customs Trade-Partnership against Terrorism (C-TPAT), Good Manufacturing Practices (GMPs), Social Compliance Program, and other regulatory requirements. Ensure that GFSI, Social Compliance, and customer standards adherence with global partners such as Minigrip Thailand, China, and future vendors. Coordinate customer-requested investigations and corrective actions for all factories. The Quality Supervisor is the primary SQF Practitioner for the Texas plants.

Responsibilities/Duties

• Supervise the SQF program; drive the completion of objectives stated in the Food Safety & Food Quality Codes

• Function as SQF Practitioner; ensure alternate SQF Practitioner is available through training & preparedness.

• Work with all functional areas to implement and maintain a quality system that meets or exceeds customer requirements.

• Along with Manager, Implement cost-reduction programs and Supervise cost, as related to quality assurance.

• Along with Manager, develop, implement, and maintain a quality assurance program which is compliant to ISO 9001 standards.

• Along with the Manager prepare an Annual Quality Plan and Monthly Quality Control Report for review/approval by the General Manager.

• Along with Manager, Supervise, coordinate, and participate in internal audits as required by the Annual QA Plan

• Supervise the QA Specialist position according to company policies and procedures.

• Supervise, coordinate, and participate in monthly and annual training and safety according to company policies and procedures.

• Supervise, coordinate, and participate in Mock Recalls as required by Annual QA Plan

• Supervise, coordinate, and participate in analyzing statistical data, product, and process specifications to determine present standards.

• Supervise the duties of a Facility Maintenance technician.

• Supervise the duties of a contract cleaning company.

• Stay updated on knowledge of SQA standards, monthly internal inspections, and scheduling of annual inspections.

• Follow through on correcting plant deficiencies found during audits.

• Prepare reports and attend meetings.

• Supervise SQF Coordinator and provide oversight and coordinate plant-wide adherence to housekeeping standards, GMP, and customer initiated quality assurance standards.

• Understand and enforce International Regulatory Compliance issues relating to transport of raw material or finished goods.

• Understand and enforce Food and Drug Administration regulations relating to transport of raw material or finished goods.

• Actively participate in the prove-in of new processes, products, and equipment and the development of new or revised quality specifications and procedures for these changes according to customer requirements

• Supervise external audits from customers (2nd party) or certification body.

• Implement and understand customer's (2nd party) and external audit requirements.

• Adhere to and understand the CTPAT and its application to the business.

• Adhere to and understand the HACCP and its application to the business.

• Implement, train others, and facilitate the application of the SQF code elements.

• Communicate and interact with individuals at all levels of the organization.

• Along with the Manager, supervise, hire, counseling, discipline, training, safety, and termination of positions under his/her authority according to company policies and procedures.

• Responsible for overseeing/supervising and coordinating plant wide adherence to housekeeping standards, GMP, and customer initiated quality assurance standards. This includes keeping current with SQA standards, monthly internal inspections, scheduling of annual inspections, follow-through on correcting plant deficiencies found in the audit, and annual employee GMP training.

• Along with the Manager, maintain a training and quality database.

• Resolve quality issues with customers and production.

• Adhere to and enforce Inteplast Statement of Principles of Conduct and Harassment policy and all other company policies.

• Perform other duties as requested by the Manager.

Required Skills

• Highly proficient in Microsoft Office Software (Access, Excel, Word, PowerPoint, Excel, etc) and computer-based training software

• Excellent verbal and written communication skills

• Strong organizational skills

• Critical thinking skills.

• Ability to work a flexible schedule.

• Must have regular, reliable attendance and willing to work outside the regular schedule as required.

• Willing to manage job stress and interact with others in the workplace.

Required Experience

• Minimum 5 years experience managing a quality system in a manufacturing environment, preferred.

• Experience in Technical writing skills (SOP's, Work Instructions, Specifications)

• Ability to understand and apply systematic critical thinking skills such as FMEA, Root Cause Analysis

• Experience working with GMP, HACCP, ISO 9001, Safety, Health, and Environment, and GMP processes.

• Be competent in statistical process control (SPC) and/or other quality tools to reduce process variation and drive root cause analysis of non-conformities.

• Advanced knowledge of Quality Supervisee Systems (processes, terminology), preferred.

• Experience with auditors and customers in an audit environment

• Ability to train groups of people.

• Ability to make decisions based on company policies and procedures.

Required Education

College degree or 5+ years equivalent work experience

Required Qualifications

• College degree or 5+ years equivalent work experience

• Minimum 5 years experience managing a quality system in a manufacturing environment, preferred.

• Experience in Technical writing skills (SOP's, Work Instructions, Specifications)

• Ability to understand and apply systematic critical thinking skills such as FMEA, Root Cause Analysis

• Advanced knowledge of Quality Supervisee Systems (processes, terminology), preferred.

• Experience working with GMP, HACCP, ISO 9001, Safety, Health, and Environment, and GMP processes.

• Be competent in statistical process control (SPC) and/or other quality tools to reduce process variation and drive root cause analysis of non-conformities.

• Experience with auditors and customers in an audit environment

• Highly proficient in Microsoft Office Software (Access, Excel, Word, PowerPoint, Excel, etc) and computer-based training software

• Ability to train groups of people.

• Ability to make decisions based on company policies and procedures.

• Excellent verbal and written communication skills

• Strong organizational skills

• Critical thinking skills.

• Ability to work a flexible schedule.

• Must have regular, reliable attendance and willing to work outside the regular schedule as required.

• Willing to manage job stress and interact with others in the workplace.