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Medtronic Digital Content Specialist (Training & Education) in Petaling Jaya, Malaysia

Careers That Change Lives

As a global leader in medical technology, services and solutions, Medtronic improves the health and lives of millions of people each year. We believe our deep clinical, therapeutic and economic expertise can help address the complex challenges – such as rising costs, aging populations and the burden of chronic disease – faced by families and healthcare systems today. But we can’t do it alone. That’s why we’re committed to partnering in new ways and developing powerful solutions that deliver better patient outcomes.

Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services and solutions companies, employing more than 85,000 people worldwide, serving physicians, hospitals and patients in more than 160 countries. Join us in our commitment to take healthcare Further, Together.

A Day in The Life

This is an Individual Contributor position, reporting to the APAC Training and Education Operations Senior Manager. Together with APAC T&E Senior Manager, this role drives APAC T&E digital programs / projects end-to-end, from planning phase, implementation, and analysis of outcome on digital learning management systems.

The position requires frequent engagement and close collaboration with the APAC regional commercial and education teams for digital product training project management including creating appropriate digital content pages, courses, events, webinars setup, analytics reporting on digital learning management systems, timeline and milestone and reporting framework. The scope also includes efficient communication of the APAC T&E projects internally, as appropriate, and constant project analysis for improvement opportunities.

Responsibilities:

  • Plan, implement, for APAC regional commercial and education teams digital program pages, event, webinar on digital learning management systems for both internal and external audiences, as per the APAC product education digital education strategic priorities.

  • Generated audience course completion, content traffic reporting and actively contributing to internal stakeholder engagement and communications on delegated product and region.

  • Implement standardised digital programs, courses, events, webinar reporting framework for digital learning management systems on approved analytics and survey tools.

  • Respond to and troubleshooting with internal and external audiences for platform, content, events issues reported on digital learning management systems.

  • Work with Medtronic Multi Channel Marketing team to design relevant communication materials for stakeholder engagement and external audience promotion.

  • Actively learning about the digital training methodology and technologies for effective program delivery.

  • Understanding and utilisation of key APAC educational principles

  • Recognising and utilising approved MDT systems for program implementation

  • Analysing of issues, and recommending solutions for multi-angled problems

Minimum Requirements

  • Bachelors degree required

  • At least 2 years’ experience in digital learning content development & system management role with basic degree, or 0 years’ experience with an advanced degree

  • Ability to work some weekends, as key required by events.

  • Strong record of achieving performance goals and project deliverables

  • Proven ability to run projects across multiple functions & stakeholders identifying process improvements.

  • Strong communications, presentation skills and organization skills, with meticulous attention to detail

  • Ability to build strong relationships with key stakeholders.

Your Profile

  • Proven competency with data analytics dashboard creation with Power BI and Adobe Analytics.

  • Experience in a “team oriented” multi-cultural environment.

  • Motivated for self-development / improvement.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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