This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6497706 General Summary

Slot Shift Supervisor is responsible for the direct supervision of the slot ambassadors. Follows all operating procedures, safety regulations, ensures compliance with gaming regulations and Aquarius policies and procedures. Reports to Shift Manager and/or Assistant Shift Manager.

Essential Duties and Responsibilities

Ensures compliance with all gaming regulations, internal policies and procedures.

Responsible for the approval of slot jackpots within departmental internal policies and procedures.

May be responsible for maintaining all aspects of departmental daily operations in the absence of a Shift Manager and/or Assistant Shift Manager.

Responsible for the supervision of team members in an assigned area to ensure proper guest service.

Works in conjunction with the Shift Manager and/or Assistant Shift Manager in training, evaluation and supervision of all team members within their scope of responsibility.

Works in conjunction with the Shift Manager and/or Assistant Shift Manager to detect any team member or guest irregularities.

Works in conjunction with all other departments, including Food & Beverage, Facilities, Casino Cage, etc., to ensure proper guest service.

Ensures consistent and timely compliance with all gaming and internal control policies and procedures.

Ensures that departmental guest service standards are met.

Effectively relates ideas for improvements, as well as soliciting team member input, both inside and outside of the department.

May be responsible for serving drinks to accommodate guest service/recovery.

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations

Perform any other duties as assigned by management.

Provide outstanding guest service to all internal and external guests.