The Office for Refugees and Immigrants (ORI)offers an exhilarating career opportunity for a motivated and experienced Program Director. This role not only supports the work of the Executive Director, the agency’s senior staff, and the Program team, but also provides a platform for professional growth and development as the agency expands its core mission and services to include serving the immigrant community. As a member of the agency’s management team, the Program Director is a key player in the accomplishment of the agency’s expanded vision and mission, directlyimpactingthe Commonwealth’s growing refugee and immigrant communities. /_Duties and Responsibilities (these duties are a general summary and not all-inclusive):_/ * Develops and directs successful implementation of new ORI initiatives that will expand our scope of services to include the diverse immigrant communities and strategically increase ORI’s portfolio of benefits and services. * Supervises Federal and State funded program coordinators to ensure efficient delivery and success of each program. * Ensures all programs and projects are fiscally responsible. * Facilitates operational problem-solving and decision-making.// //Required //Qualifications:// * Familiarity with program management principles and practices, including behavioral techniques, planning, forecasting, organizational development, etc. * Experience with the methods used to prepare charts, graphs, and tables and general report writing. * Capability to understand, explain, and apply the laws, rules, regulations, policies, procedures, etc. governing assigned unit activities. * Acumen to analyze and determine the applicability of data, draw conclusions, and make appropriate recommendations. * Ability to gather information by examining records and documents and assembling information items by established procedures. * Skilled in writing concisely, expressing thoughts clearly, and developing ideas in a logical sequence. * Mastery in establishing rapport and maintaining harmonious working relationships with others. * Skilled to adjust to varying or changing situations to meet emergency or changing program requirements. * Aptitude to exercise sound judgment and discretion in handling confidential Information. * Proficiency in computer applications, including Word, Excel, PowerPoint, Access, and Internet-based programs. //Preferred Qualifications:// * Awareness of ORI program services for refugees and immigrants. * Proficiency with the principles and practices of management * Aptitude in budget development, financial management, and expenditure control principles and practices. * Understanding of administering social services programs serving diverse ethnic communities. * Knowledge of policy, program development, analysis, and evaluation processes. * Comprehension of building and maintaining data collection systems. * Proficiency in program improvement, innovation, and integration strategies. * Acumen of operations policy, service provision, program monitoring, and accountability processes. * Experience with procurement and contract negotiation and administration policies and procedures. * Comprehension of case management principles and practices. * Familiarity with community capacity development strategies and practices. * Understanding of training and development principles and practices. * Aptitude of project management principles and practices * Experience supervising professional staff, program development and management, public outreach, and communication. * Demonstrated experience in immigrant-serving and refugee resettlement programs or understanding the demographic and community development needs of refugee and immigrant communities. /_About the Office for Refugees and Immigrants:_/ In 1985, the Massachusetts Office of Refugee Resettlement was designated by MA Executive Order to be responsible for refugee affairs in the state. In 1992, the state legislature established the Office for Refugees and Immigrants (ORI). The ORI Executive Director serves as the State Refugee Coordinator per the Refugee Act of 1980 and state law. The Office administers programs that provide direct services to clients through a network of resettlement agencies, faith-based organizations and ethnic community-based organizations, which have the capacity to serve the culturally and linguistically diverse needs of newcomer populations. To learn more about (ORI) please visit https://www.mass.gov/orgs/office-for-refugees-and-immigrants /_Pre-Offer Process:_/ A criminal background check will be completed on the recommended candidate as required by the regulations the Executive Office of Health and Human Services set forth prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #2. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. / / MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Office of Refugees and Immigrants *Title: *Program Director Location: Massachusetts-Boston-600 Washington Street Requisition ID: 24000577